plowshareforge · Polar Lens Ltd.
Privacy Policy
Updated August 14, 2026
This Privacy Policy explains how Polar Lens Ltd. collects, uses, discloses, protects, and retains personal information through the plowshareforge website and related customer interactions. It is written for our Canadian commercial activities and reflects the accountability, consent, limiting-use, safeguards, openness, and access principles that apply under PIPEDA where that law applies.
1. Organization responsible for personal information
Polar Lens Ltd. is responsible for personal information under its control in connection with this website and its commercial activities. Our business address is 1911 Finch Ave W, North York, ON M3N 2K1, Canada. Privacy questions, access requests, and complaints may be sent to [email protected] or raised by phone at +14166357852.
2. Information we collect
Depending on how you use the site, we may collect identifying and contact information such as your name, email address, phone number, shipping address, and the content of messages you send us. When you place an order, we may also collect order details, product selections, delivery information, and information needed to arrange payment and fulfilment.
We may receive technical information associated with visits to the site, such as IP address, browser or device type, referring page, pages viewed, approximate region, timestamps, and interactions with site features. If advertising or analytics measurement is enabled with appropriate consent, those tools may also generate identifiers or event information used to measure campaign and site performance.
3. Purposes for collection, use, and disclosure
We use personal information to provide requested products and services, process and support orders, respond to inquiries, manage returns or complaints, maintain account and transaction records, prevent misuse or fraud, secure the website, and meet legal, tax, accounting, and regulatory obligations.
We may use site and campaign measurement information to understand how visitors reach and use the website, improve navigation and product presentation, and evaluate advertising performance. We do not use contact details submitted for an order or support request to send unrelated commercial electronic messages unless we have an appropriate basis and, where required, consent.
4. Consent and choices
We seek meaningful consent where required by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). The form of consent may depend on the sensitivity of the information and the reasonable expectations connected with the transaction. You may withdraw consent to optional uses, subject to legal or contractual restrictions and reasonable notice.
Optional analytics or advertising technologies are controlled through the cookie choice presented on the website. Essential technologies required for security, checkout, preference storage, or core site operation may operate without optional advertising consent where permitted by law.
5. Service providers and cross-border processing
We may disclose personal information to service providers that support functions such as hosting, order fulfilment, payment processing, delivery, customer support, fraud prevention, analytics, or advertising measurement. Providers are expected to use information only for the services they perform for us and to apply appropriate safeguards.
Some service providers may process information outside your province or outside Canada. When information is processed in another jurisdiction, it may be subject to lawful access by courts, governments, or law-enforcement authorities in that jurisdiction.
6. Advertising and measurement technologies
Our advertising activities may include Microsoft Advertising (formerly Bing Ads). Where Microsoft Advertising measurement or similar technology is used, information such as page visits, ad interactions, device information, or conversion events may be processed to measure advertising effectiveness, subject to the cookie choices and consent requirements that apply.
The presence of an advertising technology does not change the purposes for which information submitted directly to us is collected. We maintain a prominent link to this Privacy Policy so visitors can review how personal information may be handled before submitting information.
7. Retention and safeguards
We keep personal information only for as long as reasonably necessary for the identified purposes, to manage an active customer relationship, or to satisfy legal, accounting, tax, dispute-resolution, or security requirements. Retention periods vary by record type and the circumstances of the transaction.
We use administrative, organizational, and technical safeguards appropriate to the sensitivity of the information. No security method can eliminate all risk, but access is limited to people and providers who require the information for legitimate business purposes.
8. Access, correction, and privacy complaints
You may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete, subject to exceptions allowed by law. We may need to verify your identity before responding and may ask for enough detail to locate the relevant records.
If you have a privacy concern, contact us first so we can review it. You may also have the right to bring a complaint to the Office of the Privacy Commissioner of Canada where PIPEDA applies.
9. Cookies and similar technologies
Cookies and similar technologies are described in more detail in our Cookie Policy. That policy explains essential, analytics, and advertising categories, typical purposes, retention, and the way optional choices can be changed.
10. Changes to this policy
We may update this Privacy Policy when our practices, service providers, or legal obligations change. The effective date at the top of the policy identifies the version currently published on the website.
Last updated: August 14, 2026