Contact

Send us a message about products, orders, or after-sales support.

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Company details

Company: Polar Lens Ltd.
Address: 1911 Finch Ave W, North York, ON M3N 2K1, Canada
Email: [email protected]
Phone: +14166357852
Tax ID: 985632847
Director: Malcolm Everard
Registration date: 2023-05-10

Common questions

How quickly is an order prepared?

Standard stock orders are usually prepared within one business day. Prescription or customized eyewear may require approximately 5 to 7 business days after the necessary prescription details are confirmed.

Can I return my glasses?

Eligible, unworn stock items in original condition may be returned within 30 days under our voluntary return policy. Customized or prescription items may have different conditions. Please review the Returns & Refunds Policy before sending anything back.

Do you offer minor frame service?

We can provide guidance on cleaning, nose-pad replacement, and minor frame-care questions. Availability of physical service depends on the frame and the type of work required.